Flint Hills Fire Pit Return Policy

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may return it to us within 30 days of purchase for a prompt refund.

Returning an Item

For a refund, items must be returned within 30 days of purchase in original condition. You will receive a full refund of the purchase price minus shipping charges.

Instructions for Returning Items

1. If your order has been damaged or contains the wrong items, you must first contact our Customer Service team. Please provide your name, order number and request for refund or exchange.
2. If you are returning an order for other reasons, please include a "Reason for Return" and enclose it with the merchandise you are returning.
3. Send to:
   Flint Hills Fire Pit
   Returns
   701 Stuckey St
   Gridley, KS 66852-9326
4. Please allow 4 weeks for returns to be received and processed.

We cannot be responsible for lost returns. If you have questions about your return, please contact our Customer Service team.

Thank you for your order!

Questions: If you have questions about this privacy policy, please send an e-mail to “Flint Hills Fire Pit”